Aspen-FAQ

What is Aspen?

Aspen is a Student Information Management System created by Follett Software. Marblehead Public Schools uses Aspen to manage student information including grading, scheduling, attendance, discipline, special education and other data. Parents can log into Aspen to view information about their children.

What is the URL for Aspen?

https://aspen.marbleheadschools.org/aspen

How do I set up my computer to access Aspen?

Aspen may be accessed with any Internet-connected computer. You can use just about any web browser - Internet Explorer, Firefox, Safari, Chrome or others. You must allow pop-ups in any and all pop-up blockers you have installed or allow pop-ups from aspen.marbleheadschools.org.

What should I do if I forget my password?

Please email us to have your password reset.

I have not received a username and password - how can I get one?

Initial usernames and passwords were set via a letter or email at the time of registration. If you did not receive this letter, you can request a username by emailing us.  Please be sure to include your child's name as well as your name in your request.

I have multiple children in the Marblehead Schools - can I have one parent account for all my children?

Yes - please contact us to merge your parent accounts. There is no harm in having multiple accounts to access your children separately, however it is more convenient for you to have one username and password to access all of your children's information through Aspen.

How do I update the contact info for our student in Aspen?

Please see the instructions for initiating the Contact Verification Workflow found here.

How do I access my student's grading info?

Grade information in Aspen is stored in two different places - under the Academics tab and under Published Reports.

Information on the Academics Tab

Parents of HS and Veterans School students can click on the Academics Tab in Aspen.  Grading information will display as it is released by the classroom teacher.  This information consists of individual assignments that the teacher will release according to the schedule set forth by each school. Some teachers may release information more often than that schedule.

When you click on the Academics Tab at the top, you will see the list of your child's classes and the average at that time. The average will fluctuate as graded assignments are released by the teacher. Click on a class, then on the Assignments side tab for more details.

Report Cards

Report cards and transcripts will be published in the Published Reports Widget located on the Pages top tab. The Pages top tab is the first screen you see when you log in, and Published Reports are in the lower right side of the screen.  Once a report card or transcript is published for your viewing by the school, you may click the report to view it.  You can save or print these published reports.

How do I sign up for Attendance and Grade Notification emails in Aspen?

Parents and students can receive email notifications for Attendance and Grade entries in Aspen. The system allows you to subscribe to these notifications. They are not sent until you subscribe to them. The email message is sent daily at approx 4 p.m..  Messages are only sent if you subscribe and if an attendance or grade event as described below has been entered that day.

Attendance
This subscription notifies you of any attendance entry for your student.  To view the list of Daily Attendance Codes, please click here.

Grades   
This subscription notifies you when any HS or Veterans School assignment grades below a specified threshold are entered for your student. Grades are scaled as a percent from 0 to 100. If your student receives a class assignment or test grade that is below the specified threshold, a notification will be sent to your email address. The threshold should be a number from 0 to 100. For example, an entry of 75 would trigger a notification for any grade entered that scaled below 75%.

To Sign up for these notifications:

Log into your Parent or Student Aspen Account.
Click on Set Preferences in the upper right.
Click on the Security Tab.
Enter your email address in the Primary Email Address field. (you may also enter a second address in the Alternate Email Address field)
Click OK to close the Preferences window.
Parent Account users should then click on the Family tab at the top, then click on their child's name. Student Account users should click on the My Info Tab at the top.
Click on the Notification side tab.
Check off the Notification(s) you want to enable.
Enter a grade threshold if you are activating the grade notification.

Please note that parents with multiple children need to activate these notifications for each of their children. The grade notifications only apply to assignment grades on the Academics Tab for students in grades 7-12. Transcript grades posted at the end of each quarter do not trigger these notifications.

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